Privacy Policy

1. Introduction

XPRO POOL Lighting B.V. ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website solar-poollights.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto.

Please read this privacy policy carefully. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by all the terms of this privacy policy.

2. Information We Collect

We may collect information about you in a variety of ways, including:

• Personal Data: Name, email address, telephone number, postal address, and other contact information you provide when filling out forms or making enquiries.
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system and platform, and other technology information on the devices you use to access our website.
• Usage Data: Information about how you use our website, products, and services.
• Communication Data: Records of correspondence if you contact us via email, telephone, or other means.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide customer support
• To process orders and transactions
• To send promotional communications (with your consent)
• To improve our website and services
• To comply with legal obligations
• To detect and prevent fraud

4. Legal Basis for Processing

We process your personal data under the following legal bases:

• Consent: When you have given us clear consent to process your personal data for a specific purpose.
• Contract: When processing is necessary for the performance of a contract with you.
• Legal Obligation: When processing is necessary for compliance with a legal obligation.
• Legitimate Interests: When processing is necessary for our legitimate interests, provided these are not overridden by your rights.

5. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

• Service providers who assist us in operating our website and business
• Professional advisors such as lawyers and accountants
• Government authorities when required by law
• Business partners with your consent

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Typically, we retain enquiry data for a maximum of 2 years after the last communication.

7. Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have the following data protection rights:

• The right to access the personal data we hold about you
• The right to rectification of inaccurate personal data
• The right to erasure ("right to be forgotten")
• The right to restrict processing
• The right to data portability
• The right to object to processing
• The right to withdraw consent

To exercise any of these rights, please contact us using the details provided below.

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your browsing activities. For detailed information about the cookies we use, please refer to our Cookie Policy.

10. Third-Party Links

Our website may contain links to third-party websites, applications, or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us: